Asset Bank Customer Support: new ticket system
In Customer Support, we are always looking for ways to improve our high level of service to clients. The most recent focus was to advance the way we track..
Brand and Reputation Management – more important than ever
There is no doubt that the internet has changed the way we work, play, shop and interact with our customers. An amazing business tool, but what does this..
Digital Asset Management and GIS (Geographical Information System)
Asset Bank supports the use of GPS ( Global Positioning System) data stored by many modern cameras and smart phones (including the Apple iPhone). Using..
Why you should move from a network drive to a DAM system
Smaller companies tend to start off storing their assets on a shared network folder. This works for them as, due to their size, they tend not to have many..
How to automatically display assets in their parent categories
A client recently came to us with the following question: Every image I upload is tagged with the relevant country it was taken in, however around half of..
Adding keywords via Lightroom prior to uploading into Asset Bank
Adobe Lightroom is a digital photography software package that allows users to, amongst other things, quickly add keywords to sets and sub-sets of images...
Newly responsible for an Asset Bank site? Here is what you need to know.
Administrator Training For new Asset Bank administrators we offer both on-line and on-site training. This is an ideal way to help you understand all..
Publishing product images, ready for use on your company website
A common question for clients who store their product images in Asset Bank, is how they can then link these with their company website so that updates to..
On-going admin task: reviewing failed search terms
As an admin user of Asset Bank it is good practice to periodically check what search terms users have been searching on. You can do this via the admin..
Asset Bank Download Options: setting them up to benefit your users
This article explains how to set up useful download options for your users.