Just Imagine 🤔 ….you’re working as a Customer Success Manager for a software company based in the heart of Brighton. You are part of an awesome team who have your back at every turn and you spend your days advising our portfolio of amazing brands, helping them to get the most out of our product.
You’re autonomous and hands-on, bringing skills and new ideas that are not only welcomed but celebrated.
This is no day dream….you’re working at Bright
Bright is the company behind DAM (Digital Asset Management) solutions; Asset Bank and Dash. We’re proud to work with over 900 global clients, helping Brand Managers and Marketers organise, control and share their images, videos and other digital files.
At Bright, we pride ourselves on our culture - we’re committed to diversity and inclusion and are proud to have won a UK best workplace award from Great Place to Work. We’ve worked hard on maintaining our friendly, collaborative office culture while we adjusted to remote working and are proud to have embraced hybrid working. In short, we’ll support you to work in the way that suits you best, whether that’s remotely or in the office!
Let’s not forget the perks. As well as our supportive and collaborative work environment, we offer a range of great benefits including 25 days holiday, flexible work hours, income protection and monthly wellness contribution. We are particularly proud of our profit share scheme that ensures everyone benefits from our success.
We have company funded outings, a monthly lunch-club and regular treats for teams. Whilst we’re enjoying the opportunity to meet in person again, we still make great efforts to involve anyone working from home in company and social activities.
As our new Customer Success Manager, your focus will be on establishing, retaining and growing relationships for customers who use our flagship product Asset Bank.
You’ll be working with our clients from the very beginning of their journey with us starting with coordinating new customer onboarding with our consultants. You’ll work closely with existing customers to ensure they are using the system to the best of their ability and are the key to their ongoing success with the software, acting as their trusted advisor.
This role will be perfect for you if:
£35-50k depending on experience + benefits and company profit share
Bright is an equal opportunities employer. We believe in creating an environment where everyone can feel inspired, productive and fulfilled. For us this means building a culture where every individual can show up at work being openly and authentically themselves, each and every day. We welcome, celebrate and learn from diversity of experience, perspectives and backgrounds and all that entails.
That is why Bright supports equal opportunities; we celebrate individuality and all the diverse brilliance that goes with it.
If you have any questions or comments do let us know and we will be happy to discuss.
Please understand that due to the overwhelming response we receive to our vacancies, we do not have the capacity to respond to every individual personally, so please be patient and if we feel there is a potential match to our open position, we will contact you directly.